Specialist Business Travel Americas - #7437886

Main Objective of the Position:

Responsible for supporting the global travel strategy and ensuring its implementation and compliance throughout the Americas region.

Main Tasks:

• Responsible for vendor management to ensure compliance with the SLAs defined globally and regionally, and the quality of the contracted service.
• Route through the appropriate channels all escalated problems and queries about travel reservations, claims and traveler experience in general.
• Responsible for communications to management, travelers, and stakeholders in the region, on relevant issues related to corporate travel.
• Advise and support businesses to maximize business productivity and minimize travel costs, deploying analysis tools and management reports.
• Design and conduct user training aligning with the travel agency and travel suppliers.
• Represent the area with internal audits with the guidance of Global Travel Management and Legal Entity. Interface with T&E to collect evidence.
• Formulate and ensure validity and compliance of the policies established in the region, aligned with global policies.
• Improve overall regional and global travel experience by implementing global/regional projects and initiatives. Examples: RFPs, customer satisfaction improvement, among others.
• Ensure and control the correct processing of supplier travel expenses.

Minimum Education and Qualification Requirements for the Position:

• Graduated from University Careers related to the role. Graduate of Postgraduate (valued).
• Advanced in Spanish, English, and Portuguese.
• Advanced in Microsoft Office and SAP R/3.
• Effective communication, planning and prioritization, dealing with different stakeholders, customer focus, capable of ensuring on time-in full services delivery.

BASF considers Law N° 19.691 and Decree N° 73/019 in all its hiring processes. Every qualified candidate who meets the requirements established in the job description will be considered in this hiring process with no distinction.

Moreover, BASF is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, civil and social status, national origin, disability, sex, gender identity or expressions, or any other candidate or employee´s characteristic or group that is not related to their aptitude and suitability for the position. Our management is committed to following this policy concerning hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.